Premier Servicing You Can Trust

Our quality service does not stop after your DENZA purchase. In fact, it is only the beginning of the journey. With meticulous attention to detail, we provide a comprehensive range of services for your DENZA, allowing you to enjoy the thrill of the ride and head towards a bright future with your beloved car. Before your first drive, we will also provide assistance to ensure that you fully understand the rights and services you enjoy as a DENZA owner.

Car Warranty Overview

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Warranty for Traction Battery Cell

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Warranty for Drive Unit

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Warranty of Other Vehicle Parts and Equipment

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Warranty for Traction Battery Cell

Lifetime Warranty period for Traction Battery Cell*.

Terms & conditions:

The lifetime warranty of the Traction Battery Cell is applicable only to vehicles travelling no more than 30,000km every year. Should the driven mileage exceed this amount, the car would only be warrantable for up to eight years or 160,000km, whichever comes first. The Manufacturer's Warranty shall be limited to either the repair or the replacement, free of charge of material and labour costs, of any defective parts (save and except for wear and tear items). Damage to the vehicle, or damage to a part thereof, due to lack of proper regular maintenance, lack of or incorrect maintenance, misuse, negligence or mishandling, improper storage or transportation by the buyer, and/or damage to parts due to external factor(s) beyond the control of the seller/manufacturer, is excluded tom the Manufacturer’s warranty. All claims under the Manufacturer's Warranty shall be subject to examination by the Manufacturer.

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Warranty for Drive Unit

Eight-year or 150,000km warranty

  • Motor
  • Motor controller
  • Motor controller with DC assembly
  • High voltage electric control assembly
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Warranty of Other Vehicle Parts and Equipment

Four-year or 100,000km warranty for:

  • Vehicle lights
  • Tire pressure
  • Monitoring module
  • Suspension
  • Ball joint

Three-year or 60,000km warranty for:

  • Multimedia system
  • Shock absorber
  • Dust cover
  • Bushing or gasket
  • Wheel bearing
  • PM 2.5 measuring instrument
  • AC/DC charging port assembly
  • USB charging port connector

Six-year or 150,000km for all vehicle parts except for those listed above and various kinds of oil, charging equipment, refrigerants, and other wear-and-tear items

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Maintenance Service

DENZA Tsuen Wan Aftersales Service Centre is opening in the third quarter of 2024. Further details will be announced in due course.

Under Futeng Motors, the DENZA aftersales service centre will provide comprehensive maintenance and repair services for all DENZA vehicles purchased through Futeng Motors and its authorised sales agent, ensuring the highest quality aftersales service for owners.

For assistance, please contact us at 2895 7300.

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Terms and condition:

The warranty period given above is calculated from the date of delivery date and expires at the specific date or kilometres, whichever comes first.